Readers should be able to see who is speaking, where a fact came from and what a ranking can support.
Sources before certainty
For locations, visitor planning and public services, we prefer the responsible authority, operator or institution. Public ratings are dated source records, not our own reviews. We link material local facts to sources and keep unsupported hours, prices and service claims out of the copy.
A web check is not a visit. Research-based pages must not imply tasting, inspection or direct interviews. When a future page includes firsthand reporting, it should say who did it, when and what was observed.
Rankings and recommendations
Our ranking order follows the published calculation. Editorial text can explain fit and limits, but it cannot silently change a score to favour a business. Review counts and star ratings remain separate from the calculated score.
The current retained samples are dated October 29, 2026. A copy edit alone does not refresh the data. We refresh the data every 90 days, with the next refresh due January 27, 2027. A new data-led release needs a snapshot no more than 30 days old.
Identity and assisted production
Alex Laurent is the editorial pen name of Mohamed Elgummi, the owner of fromOttawa. The name does not imply a separate journalist, professional credential or firsthand experience.
AI tools may assist research, organisation, drafting and website production. Their output is not a source. Material claims need support from source records or named reporting. A byline does not mean the named editor personally visited every place or reviewed every page.
Money, ownership and conflicts
The owner also owns UpWhiten and HUSH Garage Doors. Neither is ranked in the current store. Any future coverage of an owner-connected business must disclose the connection; it gets the same eligibility checks and formula, with no automatic preferred placement.
Payment cannot buy a better rank or remove a supported criticism. Sponsored material and affiliate links, if introduced, must be labelled where readers encounter them. A business can submit evidence for a correction without paying.
Corrections and updates
When a material fact is shown to be wrong, correct it and explain a substantial change on the affected page. Minor spelling and formatting fixes need no correction note. A dispute over a score requires checking the source inputs and formula, not bargaining over the position.
We have no fixed response-time promise. Send the page address, disputed statement and a primary source so the issue can be checked.